Global outage affects Facebook, Instagram, and WhatsApp
Minutes before noon, Facebook’s platforms were struck with the outage, which comes a day after a whistleblower accused the company of prioritizing business before cracking down on hate speech and misinformation.
On Monday afternoon, shares of Facebook fell by 5.3 percent after a whistleblower revelation revealed the social media giant had nearly 2 billion daily active members. A sweeping sell-off in technology shares on Monday put them on pace for their worst day in nearly a year.
The Domain Name System was not directing visitors to the correct location, hence Facebook was unavailable. The necessary settings are managed by Facebook exclusively.
DNS makes it possible for web addresses to direct users to specific locations on the internet. In July, a similar outage at Akamai Technologies Inc., a cloud services provider, brought down numerous websites.
There was an outage on Facebook because of a setup issue, according to security specialists who are monitoring the situation. An internal mistake could have caused this, but an insider sabotaging the project is also a possibility.
The likelihood of an attack from the outside was lowered. Another option would be to coordinate a big denial-of-service attack among major criminal gangs or to use an incredibly inventive technique.
Facebook confirmed that its apps were not working properly for some users, but did not elaborate on the nature of the issue or the number of people who were affected.
“We’re working to bring everything back to normal as quickly as we can, and we apologize for any inconvenience,” Facebook said roughly 30 minutes after the first reports of the outage.
People following the situation stated that Facebook’s response was complicated because of the outage, which prevented staff from using some of their own tools.
More than 50,000 individuals have reported problems with Facebook and Instagram, according to Downdetector, which exclusively tracks outages by compiling status data from a variety of sources, including user-submitted mistakes on its site. Many people may be affected by this outage.
More than 35,000 Facebook users were unable to access WhatsApp and approximately 9,800 were unable to access Messenger due to issues with the social media giant’s instant messaging program.
In March and July of this year, Facebook’s apps suffered similar extensive disruptions.
There were also concerns with third-party apps like Pokemon Go and Match Masters logging in with Facebook credentials.
A problem with the Facebook login servers has been identified and will be corrected as soon as possible, according to the message from puzzle game app Match Masters on Twitter.